90.7% would refer friends and family to us

5 stars Verified customer

DENNIS IS SPOT ON WITH STYLE AND SERVICE.

5 stars Verified customer

Always very friendly and accommodating!

5 stars Verified customer

I loved her, she was very nice and easy to talk to! She was very knowlegeable,efficient, and professional. She loves her job and it shows.

5 stars Verified customer

Prompt friendly service

5 stars Verified customer

Thorough exam and kept me informed of all the steps as it went along. Answered all my questions.

3 stars Verified customer

It's important that Direct Optical disclose upfront costs to the customer. I was told my contact lens appointment was covered, then charged $100 and told that cost was for the 'fitting'. I would have appreciated knowing all costs associated with the contact lens appointment BEFORE the appointment. Otherwise it seems deceptive.

Direct Optical & Hearing Superstore replied:

Dear Anonymous,

It would be super helpful to know who you are and what transpired. We never try to deceive a customer and we especially go out of our way with contact lenses to explain fees in advance because they can be confusing. If you would like please call us and speak to either Shanon, Lakeisha and/or Dennis the owner at 248-553-8270. Thank you.

5 stars Verified customer

Staff professional and friendly. Would like better selection of frames. Will definitely be back for eye exam but will probably purchase frames/lenses from elsewhere.

4 stars Verified customer

Very knowledgeable and dilated eye did not hurt

5 stars Verified customer

Always a pleasure to do business with this company! I find unique and timeless frames, great service, great deals and prompt service above and beyond the ordinary. I travel to MI from NC to do business here!

Direct Optical & Hearing Superstore replied:

We love seeing you Andrea.

5 stars Verified customer

Dr. Brinker is very knowledgeable and attentive. He explains all possible vision issues and problems with eyes.

Direct Optical & Hearing Superstore replied:

Thank you Mr Belski.

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