Excellent service...thorough examination with attentive optometrist. Excellent help with choosing frame and lenses.
Sticker shock at time of cost...$200 more than my last visit five years ago.
Dear Ms Rataj,
We were very happy to see you back at Direct Optical after 5 years. Thank you for your review. We do want to point out that your insurance coverage has drastically changed since the last time you were here, which is the biggest factor as to why your pricing was so different. Our prices actually have only increased by a small amount since the last time you visited. We are happy to discuss and go over both your 2012 bill and your 2017 bill so you have a full understanding of both purchases, we always want to make sure our patients feel comfortable with their purchases. Sincerely, Shanon Chaiken, General Manager, Direct Optical