99.4% would refer friends and family to us

5 stars Customer since 2017

Great first visit

5 stars Customer since 2017

My regular dentist was closed for the long weekend and the Downtown Dental center provided me with an appointment that morning. My issue was addressed. The staff went above and beyond to accommodate me. My experience was Wonderful and I am so thankful for the fast and excellent service I recieved.

Downtown Dental Centre replied:

We're glad we were able to assist with the enjoyment of your thanksgiving feast, Karen!

4 stars Customer since 2011

Good.

1 stars Customer since 2015

not good.

1 stars Customer since 2010

Was not happy. The hygienest was leaning on my chest from time to time while doing the procedure. Her hands are heavy as well, my gums felt sore the whole day after the procedure. Got agitated as I don’t feel the procedure was done well. I talked to my husband after and he said he just had similar experience before. He felt like the cleaning was not done properly, he left the clinic with heavy heart.

The hygeniest didn’t ask what my options are for flouride application as what what needs to be done. Very unorganized.

I didn’t know that a different hygienist will look after me and my other child. I should’ve ensure to note that we want to see our original hygienest upon booking the appointment. I believe we should be seeing our original hygienest as they know our dental history. Assigning us to someone else is a waste of time. I would also suggest, since patients are booking in advance, that the dentist/hygienest review patients records atleast a day prior to their appointment.

Downtown Dental Centre replied:

Elena, I am so sorry for your poor experience here. I do appreciate your honest and detailed feedback and will share that with the hygienist you saw. We will definitely ensure you see your regular hygienist next time you visit. Your family have been excellent patients here, and we will work hard to ensure all future appointments are handled to your satisfaction.

4 stars Customer since 2006

Wonderful ...always professional and helpful.

Downtown Dental Centre replied:

And always great to see you, Juanita!

5 stars Customer since 2005

Wonderful!

Downtown Dental Centre replied:

Thanks- we look forward to continuing our relationship, Deanna!

5 stars Customer since 2017

I searched for the best dental place on google for my filling before I visited Downtown Dental Centre and I must say that this place was really good. Dr. Dennis A. Dodds is really the best. He was very professional and full of knowledge. Also the staff was very friendly. I would definitely recommend Downtown Dental Centre to everybody.

Downtown Dental Centre replied:

Thanks so much for the feedback, Nishant; it's a pleasure to work with you!

5 stars Customer since 2013

Great dentist and professional staff that make you feel comfortable.

Downtown Dental Centre replied:

Terrific! It's a pleasure working with you, Chris!

5 stars Customer since 2017

Very friendly and knowledgeable staff! Thank you for the wonderful experience.

Downtown Dental Centre replied:

Yay - "wonderful experience" is not a phrase you often hear at a dental office - but we do try hard to make people feel that way! Thanks, Jacqueline!