98.7% would refer friends and family to us

5 stars Verified customer

Fantastic service! Not only are the employees at Eastside Bavarian extremely knowledgeable and willing to answer questions regarding a repair, their service is prompt and of high quality. I especially like the detailed service emails they provide which outline the issues found with the vehicle and even include pictures showing where problems are located.

5 stars Customer since 2016

Very accurate in quote and scope of work necessary. Professional, polite and prompt. Completed work on budget and on time. They coordinated a rental/loaner car through Hertz (next door) at a very good rate. Excellent quality and experience, start to finish!

Eastside Bavarian replied:

David:

Thank you for your kind words. Service excellence is at the core of our mission and we are very happy to hear you are pleased with your experience with us. . We looks forward to seeing you in the future.

Best Regards,

Your Eastside Bavarian Team

5 stars Customer since 2018

Great knowledable and friendly staff.

Eastside Bavarian replied:

Kevin:

Thank you for taking time to share in your recent visit. We are happy to hear you are pleased with our service. Thank you also for referring us to others; we appreciate your trust in us. We look forward to seeing you again.

Kind Regards,

Your Eastside Bavarian Team

5 stars Customer since 2013

Being in the service world myself, it is often more difficult just to find a reputable shop thus making it harder to recommend one.

Eastside Bavarian is 3 counties away from my home but they have proven to me to drive the extended distance for their excellent service.

Thanks again

Scott.

Eastside Bavarian replied:

Scott:

Thank you for your very kind words. We know what a trek you make to come see us and we are thankful that you trust us to care for your BMW. We always look forward to seeing you!

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2018

Everyone is so kind

Eastside Bavarian replied:

Toshinari:

Thank you so much for taking time to share in your recent visit. We know you have many choices for service and are honored that you selected us to care and service your BMW. We look forward to seeing you again.

Kind Regards,

Your Eastside Bavarian Team

5 stars Customer since 2009

I have been taking my car to Eastside Bavarian for many years now. They always do a fantastic job and provide me with maintenance updates to keep my car running smooth. I appreciate their attention to detail and professionalism.

Eastside Bavarian replied:

Jacki:

Thank you for your continued trust in us to care for your Z4. We are happy to hear you are pleased with our service. As always, let us know if there is anything with which we can assist.

Your Eastside Bavarian Team

5 stars Customer since 2018

I'm hard to please, but the service I received from Ken and the crew at Eastside Bavarian surpassed my expectations. I overheard conversations with other customers and they focused on minimizing costs and avoiding unneeded procedures. Honest work at a fair price and an accommodating, friendly staff was just great.

Eric Wightman

Eastside Bavarian replied:

Eric:

Thank you for taking time to share in your experience. We know you have options for service and are appreciative you selected us to care and service your BMW. Integrity is key for us in all that we do; we strive to always do the right thing for you and your vehicle. Please let us know if there is anything with which we can assist.

Kind Regards,

Your Eastside Bavarian Team

5 stars Customer since 2017

Always great service, friendly people I can trust.

Eastside Bavarian replied:

Richard:

Thank you for your kind words. We strive for service excellence and trust is at the core of our mission. Please let us know how we can assist the care and service of your BMW. We look forward to seeing you again.

Best Regards,

Your Eastside Bavarian Team

5 stars Customer since 2018

These guys breathe, eat, sleep, and dream Bayerische Motoren Werke. Customer service is great which is really unusual is this day and age. Their sales style is very easy, almost nonchalant: while they would explain every aspect of proposed action, there is no pressure, and they understand that customers have choice, issues, and require time for making decisions about their car care. Work time frame was excellent, and post shop experience was great when Ken kindly took my concerns about unrelated to work order issue, and took his time to share his thoughts and knowledge about it. Overall, Eastside Bavarian provides a good all-American feeling of your corner mom-and-pop shop taken to a professional level where customer expectations are met every time. This is your Ultimate Care Shop for your Ultimate Driving Machine.

Thanks a lot!

Eastside Bavarian replied:

Oleg:

Thank you for your kind words and your vote of confidence. Earning your trust and providing you the most reliable, honest, and courteous service is mission #1 for us. We do appreciate you have choices. and we are grateful you chose us to care for your BMW. As always, please let us know how we may be of assistance. We look forward to seeing you again!

Best Regards,

Your Eastside Bavarian Team

5 stars Verified customer

Very flexible on scheduling and after hours drop off is very convenient. Very straightforward itemized work done on vehicle.

Car is now running like new.

Eastside Bavarian replied:

Thanks for sharing about your recent visit. We are really happy to hear that the car is running well and that you are pleased with our service. Please let us know if there is anything with which we can assist.

Kind Regards,

Your Eastside Bavarian Team

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