98.8% would refer friends and family to us

2 stars Customer since 2015

Previous customer. Quote for a water pump, thermostat and overflow tank was $2000. Many other reputable eastside shops were $600 less. Was also charged 120 dollars for a diagnostic. The icing on the cake is that I just put a $200 pair of Bosch wipers on the front this week, but was told that those should be replaced too. I won’t be going back.

5 stars Customer since 2015

Always great! You guys are pros!

4 stars Verified customer

i picked up my car after an annual inspection and other work done. Wiper fluid light turns on on my drive home, in spite of the fact that "fluids were topped off". On the good side engine was very clean, staff is very courteous.

Eastside Bavarian replied:

Thank you for taking time to share in your experience. We value your feedback as we cannot improve without it. We are sorry that the wiper fluid does not appear to be topped off, please stop by anytime and we can add more too. We may also want to monitor it in case of any leaks. Thank you again for sharing.

Best Regards,

Your Eastside Bavarian Team

5 stars Customer since 2016

The work done was thorough, as was the explanation of the work done.

Eastside Bavarian replied:

Gary:

We appreciate you taking time to share in your experience. It is our pleasure to work on your BMW and the rest of the family's cars too. As always, please let us know if there is anything we can do to assist in the care of your BMW.

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2015

Prompt and reliable service.

Eastside Bavarian replied:

Liz:

Thank you for taking time to share in your most recent visit. It is always a pleasure to see you and to provide service on your Mini.

Best Regards,

Your Eastside Bavarian Team

5 stars Customer since 2007

Good times, thanks guys!

Eastside Bavarian replied:

Tom:

It is always a pleasure to see you. We are very appreciative of loyalty and your continued trust in us to care for your BMWs. Thanks for sharing in your experience!

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2013

Good guys up front- Ken and Ryan, good guys in the shop, all very experienced with BMWs, fair price, work efficiently. Was and will continue to be return customer,

Eastside Bavarian replied:

Rick:

Thank you for taking time to share in your most recent experience. We strive for service excellence; to always provide quality service and value. Thank you or your continued trust in us. We look forward to seeing you again.

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2011

They dis a nice job keeping me informed on what they found. Completed the service timely. Good friendly people.

Eastside Bavarian replied:

Brian and Deborah:

Thank you for your kind words. We greatly appreciate your years of loyalty and continued trust in us to service your X5. It is always a pleasure to see you.

Best Regards,

Your Eastside Bavarian Team

3 stars Customer since 2016

it took far too long to get the oil change I was scheduled for.

Eastside Bavarian replied:

David:

Thank you for your feedback. We are sorry we did not meet your expectations for timeliness on your oil change. We strive to complete things within a timely manner. As we do complete a courtesy inspection, our oil change can take a bit longer than some places. We apologize for any inconvenience we may have caused in your day. As always, please let us know how we can assist in the care and service of your BMW.

Regards,

Your Eastside Bavarian Team

5 stars Verified customer

Trustworthy place, definitely coming back if needed.

Eastside Bavarian replied:

Thank you so much for taking time to share in your experience. We look forward to seeing you again. Please let us know if there is anything we can do for your car's service needs.

All the Best,

Your Eastside Bavarian Team

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