My daughter gave me a 1 hour massage thru Groupon and she included a $20. tip. Amber gave me a very good massage and I gave her a $12.00 tip. Had the lady at the check in desk informed me that a tip was already paid, which she SHOULD HAVE, I would not had given Amber another tip. The best surprise is NO surprise !!! Neal 7-11-17.
We are so happy you enjoyed your massage with us but just wanted to apologize for the confusion. We did refund your $20 today after we spoke this morning. Unfortunately, when we check people in we do not see if anyone put any money down in their account until we check the person out at the end of the service (which is why she didn't mention it to you at checked-in). We are happy we got it all taken care of though and we hope to see you again soon!
East Town Spa Team