87.8% would refer friends and family to us

5 stars Verified customer

My stylist Riley is always very genuine and keeps conversation without talking my ear off. If I am unsure what to do with my hair, she gives great feedback. I plan on continuing with her as my stylist.

4 stars Customer since 2018

I attended East Town Spa for a massage. The massage and the massage therapist are top notch. My only criticism would be that you can hear all the activity from the salon in the massage rooms (very clearly). It detracts from the spa experience. However these are building issues, not service. Would still recommend to a friend in a minute.

4 stars Verified customer

First time there. Enjoyed that Patrick gave me an overview on the space, sharing the history behind it. Patrick was very thorough in providing my service. He was attentive and provided a great massage, checking in to ensure the pressure and positioning was good. He also provided some tips for home care of certain problem areas too.

5 stars Verified customer

My daughters and I had a wonderful experience all around. No problems with attitude or service because we used Groupon. Will return for sure!!

2 stars Verified customer

I rated East Town Spa below average not because of the service I received but because of the cleanliness of the facility and the poor ambiance. The decor and design is not what one would expect for a downtown spa. The experience at East Town Spa is not elegant or superior. Besides the pink and green walls that remind me of my middle school bedroom, the floors look dirty and the shelves look dusty.

3 stars Verified customer

I purchased a groupon for a 60 minute facial, the facial was nice but nothing special. I do not feel like the provider went above and beyond by any means and i'm not sure if this was just because it was a discounted purchase through groupon or what, but I still planned to tip well. I work with closely with about 20 other women and we definitely share our experiences with each other. When asked how it was I stated average and good for the groupon price I payed but i would not ever pay full price for what I received.

5 stars Customer since 2013

Wonderful experience! Aaron is an exceptional stylist.

4 stars Verified customer

receptionist was very rude when I called to.make appointment but once I arrived I was in good hands. I got a microdermabrasion/ facial which immensely repaired my skin and Shawnda was very professional and did a nice job ( I'm not sure if that's her name) will be returning again!

5 stars Customer since 2017

Courtney is the best. She's so thorough and fast.

4 stars Verified customer

Environment was excellent. Massage was average.

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