94.8% would refer friends and family to us

5 stars Customer since 2013


1 stars Verified customer

No one ever came out for our appointment.

5 stars Customer since 2018

The service technician arrived on time and repaired our AC in a timely manner. He also advised us on preventative maintenance.

5 stars Customer since 2013

The employees that you send to my home to check out my air conditioner are always very polite and professional. I like the fact that the same employees come to my home each year as I know they are familiar with my air conditioner and furnace and location of each. The only thing I would recommend is that two individuals come in the Spring to check my air conditioner. My air conditioner is located on the roof of my condo and it takes two individuals to handle the very large/heavy ladder that is use for getting on the roof. I've lived in my condo for 10 years and have been using Elite Heating and Air Conditioning the entire time.

3 stars Verified customer

Never got serviced by you guys I canceled

5 stars Customer since 2018

Pete came and took care of the problem

2 stars Customer since 2018

Spoke with Julie 5/21/18 and set up an appt for 5/31. She was most helpful

1 stars Verified customer

Very poor customer service!

The woman who answers the phone is rude and unpleasant. She quarrels with me about a simple appointment. From your reviews online, it looks like it is a bad habit of her. I use your services because of my warranty company, if not because of her you would not be my choice.

5 stars Verified customer

Excellent job from everybody. The best. Thank you. Solved problem fast, clean and with smile.

4 stars Customer since 2018

The technician was knowledgeable and was open to answering questions and explaining the issue. Office staff is prompt and friendly.

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