The bottle of wine was confusing and seemed like an afterthought.
They mentioned that they usually wash cars, but didn't wash mine.
I called 5 days in advance to schedule an appointment. I arrived when instructed, but my appt was never recorded. The attendant had no idea to expect me.
I was told I would hear back before noon on what the mechanic found. I didn't hear back, so I had to call at 2:30pm.
The mechanicl was forthcoming that he didn't know if replacing brake pads would solve the squeaky brakes, so I had to proceed at risk(but definitely appreciated that heads up). The new brake pads work great, no squeaks.