I still don't have my sunglasses. Brought in a vintage pair and brought them in to have them make prescription lenses ... or so I thought.
They lost the original tinted lenses I gave them with the frame... no biggie... IF the prescriptions worked.
But they haven't... I have been fitted twice... and both times the prescription lenses didn't work.
But the bigger problem was that both times the lenses didn't even fit into the frames properly... had clearly been done in great hast and with no attention because they didn't check before I came in.
They blame this on the lab they send the lenses to, but they choose that partner.
I have been in THREE times for these... so far... and they still aren't ready for me.
It's been nearly three months since I brought the frames in. I have already PAID.
I haven't a clue what to do, but I find it funny that you've sent me a review request before you've even completed the SINGLE task this business it supposed to be capable of.