95.5% would refer friends and family to us

3 stars Customer since 2017

My visit was okay, nothing spectacular, nothing negative.

5 stars Customer since 2018

Excellent service from friendly, professional staff. They were able to schedule an appointment less than 24 hours from the time I called, and I had a completely new pair of glasses within an hour of my appointment.

5 stars Customer since 2009

Dr. Fast is very knowledgeable and professional. He explains procedures and outcomes thoroughly and in a friendly way that I can easily understand. I trust him completely to provide the best care for my eyes.

5 stars Customer since 2017

Both the technician and Dr. Fast were thorough in their separate portion of the exam. Happy to learn no additional vision decline and eye health is good.

5 stars Customer since 2016

Quick, friendly and informed

2 stars Customer since 2018

The doctor was great and the gal behind the counter was too. I enjoyed that first part of my first visit there which would normally incline me to make this place my new eye doctor because I just moved here.

When I checked in the young lady informed me I was out of network so I would have to pay $51 dollars for my exam. Of course I was expecting to pay nothing for my exam.

The gal told me they should of let me know when I made the appointment so I could decide what to do prior to scheduling time to come down there to find this out.

She mentioned two places I could go to where I would have no copay, but I didn't have time to reschedule everything all over again.

I went ahead and ordered new glasses that I paid $591 dollars for because of my prescription. I'm not upset of the cost of my glasses because I am use to spending a lot of money every year at my eye doctor, again because of my unique prescription.

What bothered me was having to cough up $51 extra dollars unexpectedly because I was never told before hand. I would of never chosen to go there if i knew I would have to spend even more money on top of the high cost of my glasses for something I could of easily avoided.

I know this is a standard practice to tell the patient beforehand so they are not surprised with the lesser coverage and waste their time showing up for their appointment only having to spend more money.

I haven't received my glasses yet, but the odds of me returning their for future visits is slim because of this.

Have a good day.

Sincerely,

James Cofer

5 stars Customer since 2018

very professional staff

4 stars Customer since 2015

Nice & professional.

4 stars Verified customer

Everyone was very professional and efficient. I did not have to wait long at any point during the process and everyone was friendly and polite.

5 stars Customer since 2018

Great staff! Very friendly and polite.

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