After being roomed, the provider came in and was clearly in a bad mood. I dont know if it was because I brought my children in or what, but she kept snapping at them to be quiet. Then she was frustrated thinking I was lying about my sight and kept getting more and more frustrated with my answers. Then she realized that the lafy that roomed me had entered in the results backwards. After talking to me about my eyesight and everything, we got up and she escorted me to the front desk. She was then super sweet to me. I never in my life have ever wanted to walk out in the middle of an appt in my life. I work in a healthcare setting, and understanf the frustration, but she made it very clear that she was frustrated that I had my kids there. They were for the most part behaved and but nothing out of the norm. She made my anxiety so much worse. All I wanted to do was go home while I had my visit. She had horrible bed side manners and was very cold in her conversation while asking me questions. I am not pleased with my experience. My mother was going to schedule a future appt and after my experience with this office, I told her that she should avoid scheduling an appt. First off I scheduled my appt with Mark Fast, not Jessica Wilcox. And I was never told that she would be who I would be seeing. I left with my kids and took my prescription with me and will be taking it to another eye clinic to order my frames and lenses.