My overall experience was great, the staff was professional and friendly, but I was somewhat disappointed by the choice of frames I received. By obtaining bi-goals, I was told,and my paperwork stated, there was a greater allowance in price range for my frames. The first lady to assist me offered me the proper selection of frames, but the follow-up attendant, Alexis, offered me the range for single frames instead. Rather than be "bothersome" or "ungrateful", I went ahead and made my selection from the limited selection. The frames I received would not have been a choice of mine, honestly.