Both mine and my husbands prescriptions in our glasses were done wrong. I'm still waiting on mine and they ended up redoing my eye exam. The first doctor said I need a + prescription and the second time they did it they had a - prescription. Would not recommend this practice. It has been a nightmare, with numerous trips and inconveniences along the way.
Danielle, we do our best to ensure that all of our patients are happy and satisfied with the services and products we provide. I am sorry that you and your husband had to have your prescriptions remade and that your overall experience at our office was not a good one. Although I cannot replace the time lost or the inconvenience you experienced, we will always recheck and remake your prescription to your satisfaction. Again, I sincerely apologize and I hope that you will consider giving us another opportunity in the future. Have a wonderful weekend.