95.2% would refer friends and family to us

3 stars Customer since 2012

I have a 2002 Lexus SC430 which I brought in to rotate the tires & purchase wiper blades. It turned out that I needed the rear tires replaced and they had to ordered the tires. Which was fine, but they tossed the stuff in the trunk all over the trunk. I had two folded beach towels & a flat bag with a beach blanket. The towels were unfolded. The carpet over the tool kit wasn't in place, the special unlocking wrench for the tire nuts was missing. I called and they told me it was in the glove box. Why not return it where you found it? I also had the air replaced with nitrogen, but the two tires that I had to wait to come in had the cap taken off the valve stem and not replaced.

The attention to detail that I have experienced in the past was not present that day nor the follow up day. My car has a light interior & a paper mat was not put in place as to protect the light floor mat.

After I picked my car up the second time, the guy put the mat over the tool kit right side down. Really? One can't tell the top of the carpet from the underside?

5 stars Customer since 2012

Fausak has been my local goto for tires and Oil changes for many years now. Always excellent service and customer service

5 stars Customer since 2012

Outstanding.

5 stars Customer since 2012

Very prompt and courteous service

5 stars Customer since 2012

Always great service and reasonable prices.

5 stars Verified customer

I would not let anyone else rotate and balance my tires...tried it once and I had to come to Fausak for them to fix the problems created.

1 stars Customer since 2013

The best know you can trust them they care

4 stars Customer since 2012

Dealt with Chris so there were no problems.

5 stars Customer since 2012

I always receive first class service and great pricing. It's nice to see a true family owned business still in business in Mobile which is .uch more pleasant than the Big box stores. At Fausak's you're treated like family. How do you beat that?

5 stars Customer since 2013

Courteous, prompt, and reasonable cost.

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