I was asked to come in AGAIN to take imprints of my mouth for a night guard and i was told that i was supposed to receive the trays for whitening trays as this was what the initial imprints were taken of (which were incorrect) when i was last there for my check up in March. I was told that this was complementary due to the error. However, when i took time out of my schedule and work time to come in again, i never got the whitening trays as i was told that i would.
Also the dental tech could not take proper imprints and had to try at least 3-4 times, and using 2 different techs, while the process was creating a blister on my inner gum in my lower jaw and was quite painful due to the pressure they were applying each time they tried to take the imprint. Then when i was told that i was done, and was already in my car getting ready to go, the dental tech came running out again to ask me to come back inside as they forgot to take one last mold of my mouth with my jaw closed. This is not professional in my opinion and had me quite uneasy.
I was also told that the cost of the night guard was going to be some where about $250 and the cost ended up being over $300. I am seriously thinking of changing my dentists moving forward.