We were early for our appointment on 10-9-2017 to cover any paperwork that needed to be done. We were done with paperwork at 10:30, our appointment time. We then had to wait 40 minutes to start the eye exam. I had an appointment on 10-16-2017 at 10:30. I arrived at 10:15 to take care of any paperwork. At 10:50 I informed the lady at the front desk that it appears, again, that this office was not prepared for my appointment. She said she would find out why I had not been seen and I told her it makes no difference why they are late, it appears that the office personnel including the doctor, do not care about their clients time, just theirs. It appears they believe it's "OK" for us to wait an hour for their services.
I do not believe that they are worth an hour of wait time and I will not use their services in the future!