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Mon - Thu: 10:00AM - 5:00PM

Fri: 10:00AM - 3:00PM

Sat: By appointment only

Sun: Closed

100.0% would refer friends and family to us

1 stars Customer since 2012

We were early for our appointment on 10-9-2017 to cover any paperwork that needed to be done. We were done with paperwork at 10:30, our appointment time. We then had to wait 40 minutes to start the eye exam. I had an appointment on 10-16-2017 at 10:30. I arrived at 10:15 to take care of any paperwork. At 10:50 I informed the lady at the front desk that it appears, again, that this office was not prepared for my appointment. She said she would find out why I had not been seen and I told her it makes no difference why they are late, it appears that the office personnel including the doctor, do not care about their clients time, just theirs. It appears they believe it's "OK" for us to wait an hour for their services.

I do not believe that they are worth an hour of wait time and I will not use their services in the future!

2 stars Customer since 2017

I live one block away from the Yucaipa location. Tried calling Yucaipa on several attempts and got only voice mail. Never got response. Walked into the Yucaipa location and finally made an appointment presumed at Yucaipa. Receptionist failed to tell me that it was for the Calimesa location. Calimesa over charged me by $200 then corrected the error later. The staff seemed unprofessional. It felt like an assembly line. Poor service and unprofessional. I can not recommend. I will not purchase from Focus again.

5 stars Verified customer

Had a great experience. Easy breezy.

4 stars Verified customer

Everyone was pleasant and helpful! It was a positive experience!

5 stars Verified customer

Staff very efficient, Assistant skilled and fast, Optometrist obviously well trained. Thank you

5 stars Customer since 2017

Took me in right away. real friendly and professional

5 stars Customer since 2016

I was there on a Saturday morning and it seemed the office staff was overwhelmed & hectic. Overall I still received good service.

4 stars Verified customer

Pleasant well staffed

5 stars Verified customer

Everyone was nice and welcoming.

5 stars Customer since 2017

They did a great job.

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