I have been coming to Folawn's regularly for about 16 years. The staff always greet me by my name, and check-in and check-out are done quickly and professionally. This is a busy place but I never wait more than 5 minutes. My nail specialist, Nasrin, is always cheerful and the easy conversation between her and Mary, whose station is next to hers, is always entertaining. I usually let Nasrin recommend a gel color and she's always right!