97.3% would refer friends and family to us

4 stars Customer since 2017

Office got me in earlier when I started to experience more pain. The doctor seemed competent and polite. She wasn't overly social or talkative, but sometimes that's better.

If she offers you the cortisone shot, you should take it instead of trying to tough it out. She said most people feel that 20 seconds of pain is worth 6 weeks pain free and she was right. I'm not going to lie, it hurt so bad that I thought I was going to cry, but by the next morning, I wasn't in any pain.

I had mentioned an additional problem, but it wasn't addressed and after the shot, I was too distressed to bring it up again. Also, it took about three days for the office to schedule my appointment. So, that's why my review isn't 5 stars.

5 stars Customer since 2017

Friendly staff. Prompt. Dr Haong was polite and caring. Thank You for the great care.

5 stars Customer since 2017

Very professional & helpful. I came prepared with a number of questions and was also wondering if I needed new orthotics as I had been running almost daily with the ones I got four years ago. Dr. Hoang responded to my questions clearly and explained her answers well. It also turned out that I did not need new orthotics and won't be for a while. The location is close to Metrolink, another big plus.

4 stars Verified customer

None none

5 stars Customer since 2017

Nice and friendly.

2 stars Verified customer

The nurses and front desk staff were amazing. They listened to my complaints, helped me with questions, helped me through my fear of needles even! Dr Hoang however was very brisk and rude. She didn't ask any questions about why I came in, only touched my r foot once, when I had problems with both, and did not talk about any alternative treatment options. She simply stated I had this problem and needed this shot. No asking me about any of my concerns or talking through my test results. I was able to ask questions but was just given a pamphlet about my feet but none about the shot/side effects. Overall her bedside manner needs a lot of work. She even forgot to order the precription for pain medication she promised me. I only count this as a good experience because of her amazing support staff.

5 stars Customer since 2017

Very very satisfied.

5 stars Verified customer

Very prompt and professional service. The doctor was great. Best part I was in and out very quickly with a correct diagnosis.

5 stars Customer since 2017

Dr. Hoang was very professional and to the point with me about my circumstance. I appreciated her no nonsense approach along with her detailed explanation of why I had what I had

5 stars Verified customer

My problems were treated. I left free of pain.

Also in Brentwood

Optometry

The Koetting Associates

5 stars 3365 reviews

Great experience. Appointments always run on time and doctors don't rush you through. I recently got contacts and their program covers everything including multiple follow up appointments. I really like their optical department. Wide selection of regular and sun glasses with very fair prices. Their staff works at your pace and offers suggestions without making you feel pressured. My wife and kids go there too and will tell you the same story!
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