The ease of making the appointment was very easy and I was able to get in within a couple of hours. That worked great. I felt the girls at the front desk were curt and short. I know they are busy, but please, they need to treat ALL patience with respect by paying attention to them and directing them to the next steps. After the girl checked me in she let (made) me stand there in front of her for an entire minute. Then she finally said "oh, you can have a seat now". I wasn't very happy with her.
TREAT ALL PATIENCE WITH RESPECT!!