As a stay-at-home mom of 3 small children, getting a haircut is a luxury I only indulge in once a year or so. I just moved to the area and found Fulham on yelp, while frantically trying to make an appointment on short notice. I wanted a place that was close, reasonably priced, and could fit me in the next day. I was a bit self-conscious because my hair was long, messy, and out of control; Lena was sweet and helpful. Her consultation was thorough and thoughtful of my needs, she gave a great cut and blow dry which has lasted 2 days so far, even in 90-degree heat and humidity, and she was very kind and easy to chat with (a skill I have found is lacking in previous experiences elsewhere; it really makes the whole experience so much better). Lena did not pressure me to buy any products I would never use, or to make an appointment for a trim that I would rather spend on groceries; she knew how to read and accommodate my needs as a client. She's a gem!