I went to Dr.Mc Carter on the recommendation of a friend who had seen him for a surgery. After struggling with a toe injury for several months unable to get a diagnosis from other physicians or the xrays that they took, in one visit Dr. McCarter diagnosed the issue and treated my pain on that day. He explained to me that we could manage the pain for a limited time but the condition would not resolve without surgery. In plain language and a relaxed manner he explained my issue and the necessary corrections. I made the decision to move forward with surgery. The surgicenter he uses exceeded my expectation. I was treated not, as a foot surgery, but as a whole being- I really appreciated that. Through the entire experience Dr. McCarter treated me on time, with dignity, and appropriate humor.
His chair side nurse was lovely- taking care of me and the details for the surgery. The front office staff got me scheduled in a timely manner when I needed my pre and post op appointments and were upfront about the fees that I would incur for my treatment from the first appointment through the surgery, the boot, and the surgicenter. Thank you , all of you, for your stellar caregiving.