100.0% would refer friends and family to us

5 stars Verified customer

Very attractive waiting room. Very alert and responsive to new guests.

5 stars Verified customer

Fantastic service. The entire process was incredibly easy and painless. The employees are very nice and professional.

5 stars Verified customer

Thankful I found this team! I wear glasses and contacts and Good Looks always makes my yearly appointment go well. Great selection of frames, excellent doctors and awesome customer service.

5 stars Verified customer

The front desk person, a taller Black woman (sorry I did not catch her name) was EXTREMLY professional and VERY personable; a proto-type customer service representative. And always kept smiling. :-)

The Dr. Christensen was great as well. Had her both times I had exams with her. Answer all my questions thoroughly.

5 stars Verified customer

Good selection of frames and experienced and helpful technicians.

5 stars Verified customer

Good, quick but thorough service without feeling rushed or pressured

5 stars Verified customer

Thorough exam and plenty of time spent educating me on what's happening with my eyes. Friendly staff, and loved the help in picking out the right frames for my face. I keep going back because of the level of care and service I receive.

5 stars Verified customer

Clearly the most customer focused optometry shop in north Raleigh. They take the time to listen to your needs, find the heft fit, and are not pushing what is in stock.

5 stars Verified customer

Customer Service Front Desk was Great- And the Eye Doctor was the best.

5 stars Verified customer

the entire crew is upbeat and helpful. Good atmosphere. I have the typical challenges with aging eyes - contacts, glasses, bifocals - determining the best prescription to meet my needs is a challenge. Dr. Christianson took the time to explore all the options and help me land in the best place possible. Very pleased!

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Well , I called to set an appointment with Clair who I found was no longer with the company . The receptionist recommended a stylist by the name of Jamie .... she took over an hour to cut my sons hair and still didn't get it right !!! I am not happy with her as a stylist and to be honest I felt like she would be better suited for a great clips salon . I could have done exactly what she did and it would have been free . She acted as if she was afraid of the scissors and what they could do . Just very bummed and so was he..... a wasted $35
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