91.1% would refer friends and family to us

5 stars Customer since 2017

Excellent service like usual

5 stars Verified customer

I have monthly facials with Lindsay and she is fantastic with a wonderful touch. She always gives me good advice about my skin and it's SO relaxing.

3 stars Customer since 2017

Great experience will be coming back

5 stars Verified customer

Hand and Stone is my personal favorite spa in Charlotte. It’s relatively easy to get an appointment, even just a week in advance. The spa is very clean and serene, perfect for an hour of relaxation!

5 stars Customer since 2018

Dr D was amazing! Best Massage I ever had! the Hot stone was new for me...and now will be a regular for me. it was Outstanding!!!

Can't wait to get back in there!!

5 stars Customer since 2018

My first time here enjoyed every minute of it Dr Dee was great will definitely recommend and will be returning soon

4 stars Verified customer

I had a great experience at Hand and Stone this past Valentine's Day! My massage was amazing and I was very relaxed. My only complaint came after my massage was complete. The receptionist did not ask me whether or not I wanted to leave a tip before cashing out my purchase. My intent was to leave a tip via card, but I was told that the purchase had been completed and she couldn't do a tip via card. I did not have cash on me, but I didn't want to leave my massage therapist without a tip. So, I had to leave the store and go to the bank in order to withdraw cash as a tip for my massage therapist. When I returned, there was confusion with the receptionist about getting change for a bill. I had to explain myself to her several times before she finally caught on. Even through all of that, I appreciate her positive attitude! My massage was great, but it was definitely frustrate to deal with that after receiving my massage. I will still return in the future, but now I know to bring the exact change that I want to leave Ina tip to avoid further confusion.

5 stars Customer since 2017

I always use Carlos for my massage and he is EXCELLENT....very thorough. I also had a facial and used Carly for the first time. She has such a sweet demeanor. I will definitely request her next time.

5 stars Customer since 2014

Awe alway I gave a great experience. Staff is caring and listen to your concerns to provide you with the best service.

5 stars Customer since 2017

Breanna (receptionist) was awesome and super friendly! Also, Carlos was amazing!