88.9% would refer friends and family to us

4 stars Verified customer

My first experience was wonderful. I had a facial and a massage. The second time I had appointments with different people and I was disappointed. Once you find the technicians you like make sure you note who gave you the service so you can request them again.

5 stars Verified customer

Best massage to date. Great experience!

4 stars Customer since 2017

A couple of weeks ago I had a deep tissue massage at Hand & Stone. The massage was very good. I will probably return for another massage and probably try different people to determine the one I like best. However I have called on several occasions and my calls are not returned, I also tried to make an appointment online and that doesn't work well either. I talked to one of the desk personnel and she has gracefully offered me a massage with a $25.00 discount. About three days later I called to accept this offer and to make an appointment. That was two hours ago and no return call. Not sure about what to think. If not for the contact failure I would have given it a five star.

5 stars Customer since 2017

Great customer service from the moment you step in..everything explained and the rooms are very comfortable..the atmosphere is nice and calming..my massage therapist Gisele was great..she listened and focused on exactly what I asked for..overall a wonderful experience!

5 stars Customer since 2016

I had a great facial with Viviana. She was gentle yet thorough and explained every step of the way. I walked out of there feeling wonderful. I plan to have all my facials done there.

5 stars Customer since 2017

I had a wonderful experience at Hand and Stone. Everyone was so kind and my facial was lovely and so relaxing! My skin looks so much better and healthier. I would definitely recommend Hand and Stone and can't wait until my next visit!

4 stars Verified customer

Giselle was great!

5 stars Customer since 2016

I had one of the best facials from Viviana yesterday. She was very thorough, explained each process very well. She also asked every so often if I was comfortable. I will definitely go back there every time I need a facial or massage.

5 stars Customer since 2017

Awesome!!!!! Love my facials massage and waxing treatments. They are great. I feel younger than ever and feel better about my self. I love this place.

3 stars Customer since 2016

The esthetician was great! The temporary masseuse left a little to be desired. I am very happy with my membership there and would recommend them to anyone who enjoys some down time.

Also in Charlottesville

Veterinary

Animal Hospital of Ivy Square

5 stars 507 reviews

My dog has been struggling with skin issues for the past few years. His outbreaks were increasing with severity and I did not know what to do. I called over a dozen vets in the area looking for support and the Animal Hospital of Ivy Square were extremely helpful, kind, patient and fair. I made an appointment to get him groomed and have an exam. When I walked into the office I was greeted with great kindness. My dog is anxious and has behavioral issues . I was worried about how he would do in a new office and how the vet and techs would respond to him. When I picked my dog up he was in great spirits and did not seem anxious. The woman who cut his hair was fantastic. She told me that she listened to my dog's body language and was very compassionate about his anxiety. I was very happy to learn that she had "listened" to my dog and ultimately respected him. When I brought him home he was content. It meant the world to me to know that he had been loved, respected and tended to- even understood! The veterinarian that I spoke with about my dog's skin issue was thorough, patient, helpful and spent the time to go over and explain the various treatment options for my dog's allergies in detail. I was very grateful for the staffs positive attitude and their affection for my dog! I found a new vet!!!
Read More …

Automotive

University Tire & Auto Center - West Main

5 stars 77 reviews

I have been taking multiple vehicles to University Tire for years now and almost always been extremely happy and satisfied with their service and attention. Everyone at the front desk is thoughtful, polite and helpful. When I have had questions or concerns after a visit they have been promptly answered and addressed. Special shout-out to Brandon who has been my main contact there recently. Also to Bobby who has worked on our 50 year old Mustang and has it running great. Have referred a number of friends there who have been equally happy with results.
Read More …