Every time I visit this location I experience great customer service upon my arrival until the end of my service. Booking requests are always accommodated. The massages have been consistently enjoyable. The downside from my experiences is the sound/noise. During a relaxing massage I can hear a discussion taking place in the main lobby, or doors opening and closing, or most recently, the bathroom beside my room. Hearing a toilet flush is quite distracting and prevents me from totally relaxing. I would visit more often however, when looking for a total relaxation experience and quiet, noiseless massages I go elsewhere. This is good for a quick regroup.