83.6% would refer friends and family to us

5 stars Customer since 2016

Maxine knows her skins products and is passionate about proving care.

5 stars Customer since 2016

Excellent massage by Mohammed in absence of Javier

5 stars Verified customer

He was very informative and gave a great relaxing massage

5 stars Customer since 2017

Jason is one of the best swedish massages ive had at Hand And Stone....AWESOME!

5 stars Customer since 2017

I was told from a receptionist that Laura is good. So i picked Laura for the first time, and she wasn't good, she was excellent.

5 stars Customer since 2018

Best massage I've had and I have access to the best around the world. What a gem. She listened intently to my needs and delivered. She wasn't there to relax. She was there to help me heal. Really grateful.

4 stars Customer since 2016

Great!

5 stars Verified customer

Diana really knows what she is doing !

4 stars Customer since 2018

Very thorough and gentle with my face

4 stars Verified customer

Went in for a couples massage with my girlfriend. The massage itself was great. Laura is a true professional-Always asking about pressure and comfort levels. She read the room and didn't force any conversation, although I'm sure she would have no trouble doing so if I wanted to chat. Good job.

The biggest complaint I had was due to technical difficulties. There was no heat and the outlet where my girlfriends heating blanket/pad was using was not working (her therapist was clearly frustrated at this but did her best to remedy the situation). She climbed onto a cold table and in between cold sheets, dulling the relaxation mindset (I could have provided that to her at home for free!). Because there was no heat in the room the therapists were also cold. This was very apparent when using their forearms for larger areas such as hamstrings etc.

To the management: please, please, please fix the heat. How are your employees expected to deliver exceptional service if you cannot provide them with the necessary tools!