I booked a 90 minute massage with hot stone add-on with Jada. This is the 4th Hand & Stone location I have visited & it is one of my favorites! The front desk staff were friendly, the waiting area was nicely decorated, comfortable. The massage was phenomenal! The massage gel was of higher quality than other Hand & Stones I have visited; it felt so luxurious! The pressure of my massage was spot on, exactly what I requested & the knots melted away under Jada's firm, almost meditative touch. The only things that subtracted from the experience were that I could hear a different type of music through the walls in my room that had lots of bass,maybe from the neighboring business, loud voices in the hallway & the closing of doors. I was in room 5, maybe the other rooms are better across the hall. One suggestion I would make is to enforce a low voice policy in the hallway where the massage rooms are located. I think the other folks who booked 11am appointments had 1 hour of service, so as they were loudly talking & walking out to the reception area, I was still in my appointment being aroused from my happy place since my massage was 1.5 hours. Over all, I had an amazing experience & when in Southern California, will definitely return to this location. Thank you!