97.8% would refer friends and family to us

3 stars Customer since 2017

I was pretty upset because I was under the impression that I had scheduled a 60 minute massage. I looked at the clock right before I changed for my massage and it was 8:13pm. When I changed back into my clothes after my massage it was 9:01PM. I will not be returning.

5 stars Customer since 2016

Ann is the best, wouldn't go to anyone else.

5 stars Customer since 2017

I always have a good experience at Hand and Stone. Allison was great.

4 stars Customer since 2015

Wonderful Facial

Hand and Stone - Lancaster PA replied:

Thank you, Susan!

5 stars Customer since 2017

My first hot stone experience...oh my goodness loved every minute of it!!!

Hand and Stone - Lancaster PA replied:

Thank you, Cheryl! We are glad you had a chance to try our signature hot stone massage!

5 stars Customer since 2016

Charlie Rizio gives an intelligent, effective and thorough massage.

Hand and Stone - Lancaster PA replied:

Thank you, Kathi! We are happy to hear you enjoyed your time with Charlie!

5 stars Customer since 2016

Excellent! She always does the right facial for the specific time I'm there for specific results.

Hand and Stone - Lancaster PA replied:

Thank you for your review, Leslie!

5 stars Customer since 2015

She did a wonderful job exactly what I asked for. I absolutely love Hand and Stone I am a member and would highly recommend them.

Hand and Stone - Lancaster PA replied:

Thank you, Linda! We look forward to seeing you again soon!

5 stars Customer since 2017

I had a really nice experience at this spa. I was having terrible neck and shoulder pain and I called all over Lancaster to get booked for a last minute massage . At first they didn't have any openings , but they were the only place that even offered to call me if they had a cancellation. So within two hours I had heard back from them with an opening , and was so very happy . I was greeted by the very nice receptionists and right off the bat I found the setting and atmosphere to be quiet and soothing.

Charles was my therapist . He is a very knowledgeable therapist . He knew exactly how to get the tension out of my neck back and shoulders . I know that technically they are called therapists , but to me Charles is a true healer who has found his calling . Never in my 40 years have I ever had a better therapeutic massage . Charles is the real deal . He is kind , professional, knowledgeable and gifted . I highly recommended Charles , especially if you are like me and you want those knots and pains gone with firm pressure. I cannot even explain to you how much better I felt , both immediately after and now days after . I am so happy to have finally found the perfect therapist for my needs . I will be back for more healing . Great experience.

Thanks !

Hand and Stone - Lancaster PA replied:

Thank you so much for the review, Cristina! We are pleased to hear your entire experience with us was wonderful! We look forward to seeing you again soon!

4 stars Verified customer

Have been going to Hand and Stone for about a year and have had several different massage therapists. All have seemed skilled and sensitive to their client's needs.

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