97.4% would refer friends and family to us

5 stars Verified customer

This was my 2nd massage with Kelly. I have found her massages beneficial to the areas in which I have problems. I feel so relaxed afterwards - yet exhilarated at the same time.

Hand and Stone - Lancaster PA replied:

Thank you! We are happy to hear you enjoy your time with Kelly!

4 stars Customer since 2016

This is the second time I've had Ingrid! She is awesome although she used to much oil for me personally :)

Hand and Stone - Lancaster PA replied:

Thank you for your review, Caroline! We are happy to hear you enjoy your time with Ingrid! It is our goal to make sure you enjoy your entire experience, so please feel free to communicate any concerns with your therapist and they would be more than happy to be accommodating!

5 stars Customer since 2015

Very good massage

Hand and Stone - Lancaster PA replied:

Thank you, Ellen! We look forward to seeing you again soon!

5 stars Verified customer

Chesley is consistently wonderful. Her massages are amazing and she always takes the time afterwards to teach me how to stretch my problem areas.

Hand and Stone - Lancaster PA replied:

Thank you! We are happy to hear you enjoyed your time with Chelsea!

3 stars Customer since 2017

The aesthetician was thorough and very knowledgeable, I felt and looked great after my facial. Somewhere between reception and the aesthetician my request for services upgrades went unnoticed. This caused confusion and an inevitable refund at the end of my visit. I would recommend the business but would let those people know they have to be specific with everyone they come into contact with.

Hand and Stone - Lancaster PA replied:

Kevin, thank you for your review. We are happy to hear you enjoyed your time with us, however we apologize for the miscommunication. We would love to hear more about your visit with us and to understand your situation. Please contact management to discuss this further. We look forward to hearing from you. asstmgr.lancaster@handandstone.com

5 stars Customer since 2017

Very professional,but also heard my concerns. Friendly and warm personality.

Hand and Stone - Lancaster PA replied:

Thank you for your review, Ann!

5 stars Customer since 2017

Great Massage!

Hand and Stone - Lancaster PA replied:

Thank you, Faith!

5 stars Customer since 2015

Fantastic facial! Jean is great!

Hand and Stone - Lancaster PA replied:

Thank you, Star! We look forward to seeing you again soon!

5 stars Customer since 2016

Very professional. Very nice. Thank you.

Hand and Stone - Lancaster PA replied:

Thank you, Stephen!

5 stars Verified customer

I've been coming here for over a year. Excellent service and excellent Spa!

Hand and Stone - Lancaster PA replied:

Thank you! We look forward to seeing you again soon!

Also in Lancaster

General Contractor

Kitchen Encounters

5 stars 6 reviews

Kitchen Encounters is a full service kitchen and bath dealer with experienced designers and a skilled team of installers and sub-contractors. Our promise is to clearly and honestly communicate project schedules and production status, during the entire construction process. Our highly organized team work closely together from the initial design consultation, to the final walk through. We strive to exceed your expectations. We believe in educating our customers, so that together, we can determine the most suitable products to use for your remodeling project. Our intention is to build value and equity in your most valuable possession, your home. Come in and ask for the "cost vs. value report" and help quantify the benefits of a kitchen or bath remodel. We sell a variety of cabinet lines that cater to all styles and budgets, countertops to enhance any dcor, custom built-in units and casework, beautiful specialty wood flooring products, and a host of decorative hardware fixtures and accessories for nearly every room of your home. Kitchen Encounters is a member of the Lancaster County B.I.A., The Lancaster county Chamber of Commerce, The Better Business Bureau (BBB), the National Wood Flooring Association and the National Kitchen and Bath Association. We adhere to all of the policies and standards of professionalism that these organizations require for membership. Kitchen Encounters can help you with any project. We want you to benefit from our network of knowledgeable contractors. Kitchen Encounters' honest and conscientious business partners are sure to make your renovation a success. We stand behind all of our work and know that you will be pleased with the level of commitment we bring to every project we do.
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