The aesthetician was thorough and very knowledgeable, I felt and looked great after my facial. Somewhere between reception and the aesthetician my request for services upgrades went unnoticed. This caused confusion and an inevitable refund at the end of my visit. I would recommend the business but would let those people know they have to be specific with everyone they come into contact with.
Kevin, thank you for your review. We are happy to hear you enjoyed your time with us, however we apologize for the miscommunication. We would love to hear more about your visit with us and to understand your situation. Please contact management to discuss this further. We look forward to hearing from you. email@example.com