94.8% would refer friends and family to us

5 stars Customer since 2018

She was amazing and I absolutely can not wait until next month when I get my next massage.

Hand and Stone - Lancaster PA replied:

We're glad you enjoyed you service with Cathy! Thanks for your review, Bettina!

5 stars Customer since 2017

Jean is excellent. Her knowledge of the products and what’s best for my skin is great.

Hand and Stone - Lancaster PA replied:

Thanks for your review, Anne! We're glad you enjoyed your service with Jean!

5 stars Customer since 2018

This was an unexpected visit in which my daughter was unable to make the appt and gave this time to me. This was by far the most thorough, relaxing massage I have ever had. Sarah was very professional and had just the right amount of pressure. I came away feeling extremely relaxed and unstressed. In fact, I now have a membership of my own and have already scheduled my next appt.

Hand and Stone - Lancaster PA replied:

We're so glad you enjoyed your service, Marian! And we're happy to hear you are a member with us! Thanks for your review!

5 stars Customer since 2016

She was fantastic

Hand and Stone - Lancaster PA replied:

We're glad you enjoyed your service, Vickie! Thanks for your review!

5 stars Customer since 2016

I went in experiencing much muscle tension and hip pain. Charlie was amazing in the fact that he not only was able to do an incredible massage but was able to release pressure areas that were causing the discomfort. Stretching is also a strength of his that is extremely helpful but not infused into most massages. I was not only pleased as I felt so much better the next day, but will schedule with him once a month at this point.

Hand and Stone - Lancaster PA replied:

We're happy you enjoyed your service with Charlie! Thanks so much for your review!

5 stars Verified customer

I felt like Amy found my “reset” button! I feel better than I have in a LONG time!

Hand and Stone - Lancaster PA replied:

We're glad you enjoyed your service! Thanks for your review!

5 stars Verified customer

Charlie is great! I always feel so much better after my massage with him.

Hand and Stone - Lancaster PA replied:

We are pleased to hear that, thank you!

4 stars Verified customer

Very relaxing environment. Staff is very pleasant.

Hand and Stone - Lancaster PA replied:

Thank you for your review!

5 stars Customer since 2018

Welcoming and very helpful staff. This is a beautiful and clean facility. I had such a wonderful first facial experience. Kristi was phenomenal, thorough in her explanation of what my options were and what to expect. She recommended a better skin care regimen. My skin felt and looked so much smoother after one session. I was so impressed with the service that I decided to purchase the suggested product and VIP membership. I will definitely be going back and suggest this spa to everyone!

Hand and Stone - Lancaster PA replied:

We are pleased to hear that you enjoyed your time with Kristi! We look forward to seeing you again soon!

5 stars Customer since 2018

My CFT session with Kristi Arcement was such a break through for me. I definitely look forward to my next appointment with her.

Delores

Hand and Stone - Lancaster PA replied:

We are pleased to hear this! Thank you for your review!

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