96.6% would refer friends and family to us

5 stars Customer since 2016

The service is great and I love going to this location.

1 stars Customer since 2015

The massage was very lame. I WANTED A MASSAGE NOT A CARESSS. I had no relief from this and I am still in pain. Do not go here unless you want to pay a shit ton for okay service and a crappy massage. Literally just a place that looks pretty but the service is shit. The receptionist was very nice but if you want to get a real masssage look else where. Final verdict waste of time and money. Never coming back.( wanted to give arm of star but no option not even a full star)

Hand and Stone - Don Mills replied:

Hello Stephanie, I am very sorry to hear you were not satisfied with your massage. We strive to ensure our customers are satisfied. Kindly contact me and I would be pleased to offer another massage to meet your need. Kind regards, Walter

5 stars Verified customer

I had Hot Stones and it was excellent

4 stars Verified customer

HOT STONE ♨ is the to

5 stars Customer since 2016

Great experience every time!

5 stars Customer since 2017

Thank you for the complimentary massage Walter. Chris was professional and thorough. He explained to me what was going on with my shoulders and focussed on the problem areas. This is the best massage I have ever had! I will be back to see Chris in the near future.

5 stars Customer since 2017

Sam gives excellent service. I had reflexology done.

5 stars Verified customer

First time and I was impressed with the facility and friendly staff. I will be back.

5 stars Customer since 2016

Friendly helpful staff

5 stars Customer since 2016

Great service