93.5% would refer friends and family to us

5 stars Customer since 2014

I had a great, relaxing massage. I told the message therapist what I needed and she focused in the areas to get me back to feeling 100%. Facility is very nice and clean. MT was very personable.

4 stars Customer since 2017

The experience was very relaxing, treatment was comforting and the service received met my needs. However, would have liked a little more attention to my lower back.

5 stars Customer since 2017

It felt amazing and had great results in one day.

5 stars Customer since 2017

So relaxing, Sandy did a wonderful job on my facial and extractions. Left feeling so much better about my skin!

5 stars Customer since 2017

Matthew was excellent-great pressure and very professional.

5 stars Customer since 2017

My facial with Lauren was fantastic. I was very relaxed, and my skin felt amazing afterwards. It was my first time at hand & stone and I will definitely be returning.

5 stars Customer since 2017

Enjoyed the professional provided service in a very clean environment at an inexpensive price.

4 stars Customer since 2017

We had an overall great experience from the moment we called and made the appointment just sitting in the lobby and filling out the paperwork with a coconut water in her hand to going into the room and getting massaged exactly how we indicated came out feeling as though we were floating thank you so much

5 stars Customer since 2017

A wonderful and relaxing experience.

3 stars Customer since 2017

The customer service was very good. The massage not so much. My massage therapist said nothing before she put the hiot towel on my back so when she put it on my back I tensed up and all the work to get me to relax was lost. I still had the majority of the tension in my neck and shoulders when I left.

Hand & Stone Stone Oak replied:

Veronica, we apologize that you did not enjoy your service. We'd love to speak to you about your experience. We have a wonderful group of talented Massage Therapists so I'm sure we can find a better fit for your needs. Our Manager Kristine will reach out to you. Thank you again for your feedback.