We had an overall great experience from the moment we called and made the appointment just sitting in the lobby and filling out the paperwork with a coconut water in her hand to going into the room and getting massaged exactly how we indicated came out feeling as though we were floating thank you so much
The customer service was very good. The massage not so much. My massage therapist said nothing before she put the hiot towel on my back so when she put it on my back I tensed up and all the work to get me to relax was lost. I still had the majority of the tension in my neck and shoulders when I left.
Veronica, we apologize that you did not enjoy your service. We'd love to speak to you about your experience. We have a wonderful group of talented Massage Therapists so I'm sure we can find a better fit for your needs. Our Manager Kristine will reach out to you. Thank you again for your feedback.