93.4% would refer friends and family to us

5 stars Verified customer

Sore back, felt better after.

4 stars Customer since 2018

great job!

2 stars Verified customer

Not the best facial I ever had. Very mechanical.

2 stars Customer since 2014

I came with my husband for a couples massage. The gentlemen that was massaging me was pleasant I believe Gary although I was disappointed with the massage. It felt as he would massage a body part for under a min then go get the towel from the warmer wipe the area for awhile fold the towel and put it back. Then go to the next part massage for a min go get the towel again wipe fold it back up and put it back again. I have never had a massage where they have done this. I found it a bit disturbing to actually have him constantly leave and go open the warmer which sounds like a microwave constantly opening and closing. Didn’t feel there was much massaging at all. My husbands massage therapist Natalia did not do any of this and he was massaged the whole time and was pleased. The only thing is she brought her cellphone into the room which started to ring during the massage. Not sure why personal cellphones are brought into a massage.

5 stars Verified customer

Was therapeutic & relaxing

5 stars Verified customer

Very present

5 stars Verified customer

My massage was excellent

I haven’t had a massage since February and in the meantime I started training at the gym so I was very sore ..

Austin, with his expertise and knowledge, kindness and politeness address each and every single concern of mine, making sure my muscles are being treated and taking care of

Amazing massage Austin

Thank you and see you in 2 weeks

5 stars Verified customer

Nice facilities for a rejuvenating experience

5 stars Customer since 2012

Ester is excellent!

5 stars Verified customer

Professional, friendly, and worked out all the tense muscles in my neck, shoulder and back. Relaxing atmosphere. I highly recommend Liza for female RMT and Dmitri for male RMT.

Hand & Stone Massage and Facial Spa - Thornhill replied:

Thank you so much we appreciate your pleasant feedback and look forward to your next visit with us!