98.4% would refer friends and family to us

5 stars Customer since 2018

With my husband out of town, I was at a loss when a pipe broke behind my washing machine and water was spewing everywhere. After calling Harvey Baker Plumbing, I felt reassured someone would be able to assist me soon. Leo arrived on the job in less than 15 minutes, and explained what he was going to do to help the situation. True to his word, he fixed the broken pipe in a timely manner, and was very knowledgeable and professional. Thanks to Leo, Harvey Baker Plumbing has a new customer for life!!

5 stars Customer since 2018

I waited a long time to call a plumber and lived with the leak I had in my bathroom. Why did I wait so long? I finally called Harvey Baker Plumbing as this is the company my HOA uses and they were pleased. The plumber knew just what to do and was very quick and thorough in detecting the leak and fixing it. He was respectful and courteous! I will use this company again!

5 stars Customer since 2018

The technician was friendly and helpful. He only did the work that was necessary. The price was fair for the work he completed. I would call this company again.

5 stars Customer since 2018

Omar was my plumber and he was very personal and professional . Very neat in his work and very complete. Your company is on

the top of list for the next call.

Thank you

Harvey Baker Plumbing, Inc replied:

Linda,

Glad Omar did a good job. thank you for the review.

Marcia Baker

3 stars Verified customer

The receptionist on the phone said the charge would be $95.00 per hour. The plumber changed the filters in 10 minutes. When we asked to help with the dripping tap (all the same we had to pay $95.00), he said he did not have the cartridge to replace. He came empty-handed, and he was not going to work the rest of the paid hour. On top of that, he gave us a bill of $100.00 ($95.00 plus $5.00 for parts). When I asked what parts if he came empty-handed, not even bringing any tools, he said they always charge extra $5.00.

The company broke the agreement. It is dishonest.

Harvey Baker Plumbing, Inc replied:

Dear Anonymous,

Sorry I didn't get to your review earlier. Our hourly rate is $95 and hour with a 1 hour minimum. This is standard pricing for any company. Also, we don't always carry every type of plumbing material on our van. We do try to carry the most common but sometimes you run out of the stock on your van. As for the $5.00 charge. This charge is supposed to only be for miscellaneous Items used (gloves, screws, etc.) If nothing was used you should not have been charged this fee. If you could call me or email me so I would know who you are I will refund the $5.00. As far as being an honest company, We are and have always been.

Thank you, Marcia Baker

5 stars Customer since 2018

Great service, reasonable price, congenial workers.

Harvey Baker Plumbing, Inc replied:

Mary,

Thank you for the review.

Marcia Baker

5 stars Customer since 2018

"After working with one of the big home improvement stores and paying for an assessment, I had to give up due to the weeks of delays and incomprehensible and confusing estimates. Rather than calling another bathroom remodeling company, I called Harvey Baker, and they came out the next day. The job was not simple, and involved installing a new sink, sink top, and toilet. But first, the custom made, wall length existing sink top needed to be removed without damaging the wall length mirror that was sitting on top. I assumed there would be extensive wall damage, and likely need to replace the mirror. However, Leonardo thought he could do it without damaging the mirror or the wall. Somewhat skeptical, I gave the go ahead. He not only removed the existing plumbing with no mirror or wall damage, but he did it in less time than his estimate, and well under my budget! Plus, he discovered another plumbing surprise that he was able to fix on the spot. For hours, he cheerfully lifted heavy sinks and toilets up and down winding stairs, and cleaned up the mess as well as a maid would. Living in an older home means having a good plumber on speed dial, and I will always use Leonardo and Harvey Baker. Thanks!!"

5 stars Customer since 2018

I was in need of plumbing service and someone recommended Harvey Baker. I went online, since I must admit, I had never heard of them. I checked the reviews, and they were very very good, even on BBB. So without hesitation I contacted the office. The receptionist, Marie, who handle the call was very friendly and courteous. She worked me into an appointment the very next day. The young man who arrived from Harvey Baker was Leo Gomez, he was absolutely Wonderful, very polite, courteous, caring, understanding and knowledgeable. It turn out I just needed a new faucet. He was honest enough to tell me about my options, prices and If I still wanted him to do the work to purchase one and reschedule. I contacted the office and Marie was just as Wonderful, she told me to contact her as soon as I purchase the faucet. I did and she work me in the same day. Leo returned that afternoon, he came with the same friendly courteous manner and took care of the job. I highly recommend Harvey Bakers Plumbing Service and have added their number on my phone as my plumbers. As a new homeowner and with everything that goes into a home, I am so glad to know that there are still companies that do care about the people needs. And that slogans " Honesty Without Question" are not just words, but practice.

5 stars Customer since 2017

Chris was great! Was EARLY for our appointment, friendly and talkative, and seemed to know exactly what to do. He worked quickly and fixed our problem! Thanks very much.

4 stars Customer since 2017

Both representatives were polite, respectful and knowledgeable. I had one stubborn valve that was cross threaded and required a great effort to remove. They remained positive throughout and succeed without blemish to surrounding porcelain and faucet. They left their work area cleaner than they found it. I would mossy definitely use them again.