98.5% would refer friends and family to us

5 stars Verified customer

Always pleased with their thorough attention to detail. The previous time I was in they found numerous small leaks at a few hose connections and carefully attended to each. For this latest visit they rechecked all to make sure the fix was permanent. I highly recommend them.

5 stars Verified customer

Friendly, efficient and reliable!!

5 stars Verified customer

My car is a Prius, really a computer with four wheels and an engine. It is definitely not a car for a shade-tree mechanic. I want my car to have the best care and that is Hawthorne Auto Clinic.

5 stars Verified customer

We have been taking our 2001 Prius to Hawthorne Auto for many years. Without exception we have found the folks there to be highly trained and impeccably honest and we can't recommend them highly enough! We recently brought the car in for an oil change and asked them to check the error codes because a warning light had been coming on and off for quite a while. The result? The codes showed a problem with the main battery pack. Hawthorne Auto had installed a refurbished battery pack a couple of years ago and they told us it is still under warranty, so they are replacing it at no cost. Just one example of the way Hawthorne Auto diagnoses problems and does business.

5 stars Verified customer

2006 Prius with Hymotion L5 aftermarket battery installed needed new hybrid battery. Not for amateurs with the high voltages. Jim and staff performed everything required in less than 36 hours. Prius runs like new getting 70+ MPH (gasoline equivalent). Thanks, a happy camper...

5 stars Verified customer

I was ambushed by a major repair that would cost a couple thousand dollars. HAC checked over my car thoroughly, and gave me an estimate on all of the repairs that would be necessary. Luckily, several of the items were things that my husband and I could do ourselves. I pondered which would best be done by professionals, specified those items, and requested the work be completed. It was timely, on budget, and there was no pressure to do more than I had requested. I appreciate the high level of respect you have for your clients, and the high level of skill you bring to your work.

5 stars Verified customer

Great customer service and a quick turnaround! The repair was less than I expected.

5 stars Verified customer

As usual, I got excellent help. I was informed as to what needed to be done and they were able to take care of it quickly.

5 stars Verified customer

Fixed my AC quickly. I was happy since it was 100+ degrees.

5 stars Verified customer

Very thorough experience from beginning to end. I left knowing exactly what was done and what needs to be done the next time.