98.4% would refer friends and family to us

5 stars Verified customer

These folks are flexible and timely. I kmow i can rely on the to give me accurate time estimates. In general thier customer service is top notch.

5 stars Verified customer

Great communication, check-ins with status updates of how my car is doing in the shop, and lucid explanations of technical auto issues. Hawthorne Auto Clinic is a bit pricey, but I trust them so it's worth it!

5 stars Verified customer

Friendly, convienent, honest and affordable that's what you can count on Hawthorne Auto. A critical part of our community.

5 stars Verified customer

Professional, knowledgeable, honest, fair. They did exactly what they promised they would do and came in slightly under the quote. Love this business!

5 stars Verified customer

Best auto shop in Portland, great people.

5 stars Verified customer

I've been a customer for several years now. Service is personal, conscientious and knowledgeable for my Subaru and my VW before that - superior to what I've experienced at either dealership where I purchased the cars. It is also nice knowing that I am supporting a progressive, locally owned small business.

5 stars Verified customer

Excellent service, friendly people, always give me the heads up in advance about needs of the car.

5 stars Verified customer

Knowledgeable, fairly priced, efficient. I had to have TPMS reset on my Toyota after taking off Winter tires. Tire dealer couldn't get it done with their computer. Toyota dealer expensive and impersonal, and downtown. These folks are close and not mystified by the complex electronics in these vehicles. Very good initial experience with Hawthorne Auto Clinic.

5 stars Verified customer

Folks were very helpful with my problem (having failed DEQ). They solved the problem for the minimum of their estimate, alerted me to something that may be an issue in the near future, and then I was able to do the DEQ process there and they submitted my DMV form online for me while I waited, for no charge.

5 stars Verified customer

Your mechanic was right when during our test drive he figured the clunking sound could be a loose bolt from previous clutch replacement job done recently in the Dalles. That was indeed the case. Give him my thanks!