98.4% would refer friends and family to us

1 stars Verified customer

Horrible, My experience there was absolutely the worst service I have ever had owning vehicles for 20+ years.

I brought the vehicle there for the SAME ISSUE 3 TIMES!!!

2 TIMES the vehicle was returned with MORE WRONG than when I left it!!!

BEWARE WILL NEVER GO BACK . THESE FOLKS DO NOT GIVE A SHIT ABOUT THEIR CUSTOMERS OR THEIR WORK

5 stars Verified customer

Friendly and helpful.

5 stars Verified customer

Clear explanations and good alternative solutions are consistently provided along with a neighborly atmosphere and efficient service.

5 stars Verified customer

Love the Hawthorne Auto Clinic. Professional, reliable, friendly and flexible. I feel good taking my car to them as they are a supportive community business.

5 stars Verified customer

I love the Hawthorne Auto Clinic! They are very honest and I never have to worry about anyone trying to rip me off. Scheduling an appointment is easy and it's nice to know that I am supporting a small business that treats their employees well and that is more environmentally friendly than many other auto shops.

5 stars Verified customer

Quick and courteous service as always.

5 stars Verified customer

Friendly, professional service.

5 stars Verified customer

Excellent, thorough and friendly.

4 stars Verified customer

Great service, but kinda pricy in my opinion. I like that they do a courtesy inspection to diagnose any particular regular maintenance items. This almost seems like an upsell, even though I know it's a customer service thing and keeps up with manufacturer's suggested service items, but I had spent over $80 on an oil change already. I don't really think that's a genuinely fair price. I know your techs gotta eat, but more than half the cost was labor. I know, at least, they're a very respectable shop and they're gonna fill it up and not pull a Jiffy Lube on me.

5 stars Verified customer

As always, Hawthorne Auto Clinic provided service we can trust with a comprehensive explanation of the issues we were having and dependable repairs. Over the years what we have loved about Hawthorne Auto is they never recommend service we don't need and if they repair something, we know it has been done right. Thank you again Hawthorne Auto!