98.4% would refer friends and family to us

5 stars Verified customer

As always considerate, efficient service. I know I’m being treated fairly

5 stars Verified customer

This small visit exemplifies why I love Hawthorne Auto Clinic. Jim knew they had the key fob battery in stock and made a note so when I dropped in, they were ready. Liz replaced the battery while I waited, charging me only for the parts and nothing for the labor. I was out the door with my problem solved in about five minutes, even though they were busy. It really is a pleasure to work with them.

5 stars Verified customer

Juat returned from a regular maintenance visit. They were their usual friendly and thorough selves. Found problem I didn't know I had (screw in tire) and a problem waiting to happen (weak battery).... And the vehicle was ready to roll at my requested time. It's a comfort to have a mechanic you can count on.

5 stars Verified customer

Hawthorne Auto has been taking great care of my 27-year-old Honda for several years now. I trust them completely. I was very appreciative of the fact that they took me on really short notice for my most recent appointment.

5 stars Verified customer

friendly and accommodating people, and voila - it's fixed

5 stars Verified customer

Excellent service at a good rate.

5 stars Verified customer

Excellent, as usual.

5 stars Verified customer

You team is always so easy to deal with! So efficient when it comes to setting an appointment (and reminding me a day or two before!). I appreciate the bus tickets for getting around on the days you have my car in the shop.

The work is always done efficiently and it gives me peace of mind to know that you check out my car each time you have it and flag other issues that may need attention in the future.

Pickup is also so easy and quick.

It's a pleasure to do business with your entire team.

5 stars Verified customer

Friendly, very professional, have always done great work -- diagnostics, recommendations and the actual repairs/maintenance.

Strongly recommended.

4 stars Verified customer

Efficient, friendly and honest! Always satisfied