95.2% would refer friends and family to us

5 stars Customer since 2010

The staff I experienced was very professional and attentive. Both ladies took careful consideration in assuring my comfort and answering any questions I had.

3 stars Customer since 2008


5 stars Verified customer

Recommend to all

5 stars Customer since 2008

not a very long wait and very good service from the doctor and nurse's tills you like it is, that's what I like.

4 stars Customer since 2008

Enjoyed meeting Dr. Mullins for the first time. Very personable, yet professional. He was genuinely interested in finding out more about me, other than what the chart showed. I'm not a fan of doctor visits, but I am glad I chose Hamilton West Family Medicine when we moved to Hot Springs 20 years ago.

3 stars Customer since 2008

It was over one hour from my appointment time until I saw the doctor.

5 stars Customer since 2017

Nice atmosphere and nice staff, I enjoy being around people who performed in a very professional and productive manner.

5 stars Customer since 2017

It was my first visit as a patient. I changed doctors because my husband liked your office and doctor Hale so much! I was having a rough morning with pain and nervous about changing doctors. Doctor Hale was extremely understanding and, bless his heart, very patient! Lol!! Everyone in the office Was kind and carried on a conversation with me! The staff where I came were polite, but it's like they didn't want to know you on a personal level. Kind of like cattle?! Hahahaha

Thank you for caring about me as a person! God Bless!

Anita Bailey

5 stars Customer since 2015

DR Irwin was professional and gave great service as always.

5 stars Customer since 2016

Dr Carrington is Great! Takes his time with you and always answers any questions we have! Would highly recommend him!