95.2% would refer friends and family to us

5 stars Customer since 2014

Nice folks. Best Dr. around.

5 stars Customer since 2014

Suffering for over seven years with a illness ive been to the VA and more specialist that I can count. I got more answers in one visit to Dr Hale's then in seven years of specialist .

5 stars Verified customer

We did not have to wait long to see the doctor. Dr. Robert is always so kind, gentle and so knowledgeable. Most every visit we have at Health Star, no matter which doctor we are seeing, is a good experience.

4 stars Verified customer

They are very attentive to all my questions & health needs only problem is that with all the drug reps visiting, the patients are kept waiting way to long. Every when we have scheduled an appointment 3 months in advance we sometimes wait 2 hours. I will see drugs reps. come and go during that period. I would suggest the clinic schedule a specific time to only see these drug reps...because it's not only me that seems put out by this action

Out time is also valuable not just the doctor's time.

When I worked as a professional programmer for a company in New York. My time was just as valuable as any doctor's time. I left many appointments if they left us waiting more than 20 minutes. So if Doctors up in New York can manage a schedule I don't really understand why they can't here?

5 stars Customer since 2017

Feel that im getting the right care

4 stars Verified customer

The wait to be seen was entirely too long. I understand that people walk in and need to be seen. However, I waited almost 1.5 hours after my appointment time to be seen. I arrived early with all my paperwork completed hoping to be able to expedite all the first time patient concerns. Once I was taken back to an exam room, I was seen fairly quickly and the conversation with Ginny was wonderful. She seemed very genuine and was able to focus on my needs. If my wait had been shorter, I would have happily given 5 stars.

4 stars Verified customer

Everything was great once a I was called back. I had a 9:30 appointment and was not called back until 10:15

4 stars Customer since 2008

We like and trust the staff at Hamilton West and that is why we stayed with them for the past 10 years. Only complaint has been with the phone system .

5 stars Verified customer

Great

5 stars Customer since 2017

Everyone was nice and helpful. Especially the lab tech who took my blood Greg I think was his name I'm not sure but he was really nice