Worth the wait. "JD" was pleasant, frank, and above all --- HONEST. Been getting one thing or another serviced for almost 45 years --- the newer the equipment --- the more frequently in need of service!!! Won't be looking forward to buying a new home w/ NEW, PLASTIC, APPLIANCES. Thank goodness for HEMI'S --- honest & reliable trade vendors are those whose phone numbers need to be everywhere!!! Please --- don't "grow" yourself into being SUB-STANDARD!!!