97.6% would refer friends and family to us

5 stars Customer since 2016

excellent service

Village Family Dental - Hope Mills replied:

Thank you! We are very happy that your visit was pleasant. We look forward to seeing you next time!

5 stars Customer since 2014

The staff there are always helpful, smiling and so happy, that is really nice to see when walk in there or when you call. They always do their best work you in for emergencies even if it is at another location. I have had to see several different Dentist and everyone of them were professional and polite. The office is always clean too! They seem to always be on schedule and I have never had to sit in waiting room for extended periods of time for my appointment. My overall experience with this clinic has been excellent!

Village Family Dental - Hope Mills replied:

Thank you! We are very happy that your visit was pleasant. We look forward to seeing you next time!

5 stars Customer since 1999

Good visit. Thank you.

Village Family Dental - Hope Mills replied:

Thank you! We are very happy that your visit was pleasant. We look forward to seeing you next time!

3 stars Customer since 2017

I was 30 minutes early. Didn't get called back until 15 or 20 minutes after my appointment time. 45 minutes in the chair before my procedure was started. Other than that all went well. Very happy with their work so far.

Village Family Dental - Hope Mills replied:

We apologize for you unpleasant experience. We pride ourselves in providing excellent customer service. We encourage you to call us at 910-424-3623 to help us with our continuous improvement process. Thank you!

5 stars Verified customer

Dr. Ryan is always awesome! AnnMarie was equally awesome! She listened and discussed with me both concerns I was having and relayed the information exactly as we discussed to Dr. Ryan prior to him coming in the room to see me. When he did come in, he was able to efficiently yet thoroughly discuss the issues I was having, suggested options for treatment, asked me my thoughts about those options, and together we decided on a treatment plan. He never dictates a treatment plan. Additionally, Dr. Ryan faced a challenge while doing my procedure but took the time to formulate a way to tackle it and work around the issue rather than just proceeding like he normally would and it not be the best way to address the issue. I also love that during a procedure, he always asks a couple of times if I'm doing ok or if I need a break since I have TMJ, even if it's not the best timing for what he is doing. But like I said before, my favorite thing about Dr. Ryan is that he always thoroughly lays out the options, and we discuss how to proceed from there.

Village Family Dental - Hope Mills replied:

Thank you! We are very happy that your visit was pleasant. We look forward to seeing you next time!

5 stars Customer since 2015

I had Dr. Ryan and he is awesome! I feel very comfortable working with him.

Village Family Dental - Hope Mills replied:

Thank you! We are very happy that your visit was pleasant. We look forward to seeing you next time!

1 stars Verified customer

Charged me, didnt fix problems and referred me somewhere else with no refund. Have yet to receive dental treatment from their referral. Dont waste your time or money going.

Village Family Dental - Hope Mills replied:

We apologize for your unpleasant experience. We pride ourselves in providing excellent customer service. We encourage you to call us at 910-424-3623 to help us with our continuous improvement process.

5 stars Customer since 2007

Great friendly office personnel. Could not ask to be treated better by all .Best Dentist ever.

Village Family Dental - Hope Mills replied:

Thank you! We are very happy that your visit was pleasant. We look forward to seeing you next time!

5 stars Verified customer

Beth McIntosh is the best dental hygienist, EVER! She kept my daughter calm and relaxed while getting the job done.

Village Family Dental - Hope Mills replied:

Thank you! We are very happy that your visit was pleasant. We look forward to seeing you next time!

4 stars Verified customer

Outstanding and Caring Staff

Village Family Dental - Hope Mills replied:

Thank you! We are very happy that your visit was pleasant. We look forward to seeing you next time!

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