I would need to be mentally insane come back, which is a shame because I've been getting service here for the last six years. It took three hours to get an oil change last month so I knew something was up. A few days ago it took six hours to get an inspection. No exaggeration. So the employees are either taking two hour lunch breaks while customers wait or management is servicing cars out of order or don't know what they are doing. I dropped my car off around 11:45am for an inspection and asked if they could check out the cooling fan because it was making a scraping sound. I call at 2:30pm and they tell me my car is going in now. I call back at 4pm and they said they will call me back in 15-20 min. No call back, so I go back there at 4:45 to find out what the hell is going on and my car is just being pulled in as I arrive. When I finally get the bar back, the scraping sound wasn't even looked into. A customer was at the counter complaining about the same issue. I don't know what's going on in this place but it shouldn't take six hours to complete an inspection under any circumstances.