I absolutely love the therapy staff at AMW. Lacey, Lizbeth, Angel, and Uta were the highlight of my appointments. However, I did not feel that the plan and length of treatment was efficiently communicated by Dr. Horn and his office manager, which certainly affects how much you pay that your insurance doesn't cover. It was strange that my copay was based on the question, "How much do you think you can afford?" The healing process was lengthier than I anticipated and now I have a bill of about $700. Their lead physical therapist who does evaluations canceled my first appointment about six times and when he did show up, was more than an hour and a half late. Overall, I don't feel the doctors (except Dr. Myer - he's awesome) respect people's time and personal lives - they looked at me like I was crazy when I said it was difficult to come in three times a week for two and a half hours.