At the beginning I was super impressed to the attentiveness of all the providers and felt really comfortable. A few issues came out of my experience. My cut and style took 2 hours.. Too long if you ask me.. I have longer hair and only wanted an inch or 2 off and she ended up taking well over 2 inches and it's also completely uneven in the back. Also I didn't like that they all continuously pushed to sell products.. Sorry Jen's but I am not sure I will be returning..
I am sorry to hear your experience was not exceptional. Our salon continually strives to be the best. As a first time guest we thoroughly like to analyze your hair and create a custom hair plan although this make take a little longer than usual. With that being said we would love the opportunity to take a look at your cut and make it perfect for you. We want you to feel like you got the best experience from us and would like to offer you a free color glaze or blowout. Thank you for voicing your concerns . Please give us a call or send us a message so we can solve your grievances.