4417 South Loop 289
Lubbock, TX 79424

(806) 577-4966

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

77.7% would refer friends and family to us

5 stars Verified customer

Its was a great experience. I continue to come back because of the service I get from the employees there.

5 stars Verified customer

Professional and quick.

1 stars Verified customer

First employee I came in contact with had no idea what I was being charged for and what type of oil was needed. He stated he didn't know "what the Hell " the charges were and was not balms to communicate in a professional manner. There were only two employees in the shop area that were moving at a fast pace working while the others were moving extremely slow and scratching their backs with some long tool . I will never return due to the lack of professionalism and lack of confidence in the work.

Just Brakes - #199 Lubbock replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

5 stars Verified customer

Fast and friendly employes

Just Brakes - #199 Lubbock replied:

Thank you for the wonderful feedback!

5 stars Verified customer

They were very knowledgeable and helpful

Just Brakes - #199 Lubbock replied:

Thank you for the wonderful feedback!

5 stars Verified customer

They were very helpful and fast.

Just Brakes - #199 Lubbock replied:

Thank you for the great feedback, Kirstin! We are happy to hear the crew at the Lubbock store were able to get you taken care of so quickly!

5 stars Verified customer

Everyone at the Lubbock location off South Loop 289 did a great job!! Excellent customer service provided by Marcus!! --Bobby Clark

Just Brakes - #199 Lubbock replied:

Thank you for the great feedback, Bobby! We are happy to hear the crew at the Lubbock store provided you with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

Good customer service

Just Brakes - #199 Lubbock replied:

Thank you for the great feedback, Pete! We are happy to hear the crew at the Lubbock #199 store provided you with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

I have been there several times and they are usually quick and very friendly.

Just Brakes - #199 Lubbock replied:

Thank you for the great feedback! We are happy to hear the crew at the Lubbock #199 store were able to get you taken care of so quickly!

1 stars Verified customer

Went for an oil change and discovered we needed new brakes as well. We had received a coupon recently for "free brake pads". Certainly not the case because our vehicle was conveniently not part of the sale. They estimated 2 hours. 3 hours later we were asking how much longer. The oil change had yet to be done as well. When asked about the delay (because they were not busy at all so there shouldn't have been a reason), the manager explained he had a bad employee. Not a great excuse- fire the guy. They also didn't complete the tire rotation and the front seat was left in awful condition. Will never take another vehicle here for any sort of service.

Just Brakes - #199 Lubbock replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

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