I have been going to Kids Denal for 10 years and have always been happy, now my child is in braces and it has been hard lately to want to continue to go back. On my last appointment we were called back to see the doctore 15 min after our scheduled appointment and then had to wait another 45 min before the doc came back to see my child, no apologiy for us having to wait an hour. I understand that at times things may run late, but it has been an ongoing problem with how long it takes for an appointment. As a patient it is respectful and expected to be there on time, it should be just as respectful of our time as well. I try to work all my appointment out where i do not pull my child out of school or where I do not have to miss work, not always is that possible with what it available, so it is important to be able to get in and out in a tmely matter.