Medical visits are important, but inconvenient. I interrupt my day. So. when an office is on time, provides excellent billing procedures, and informative feedback from the physician, it's a home run. My time is valuable. Dr. Lander and his staff respect that, and they run on time - even by late in the afternoon. I like to ask questions. Dr. Lander answers them clearly and succinctly. When it's time to leave, the billing process is correct and efficient. I'm not there very long, but I don't feel shortchanged. Exactly what I want, and basically, what all patients deserve.