First, the staff was nice.
Second, the doctor was knowledgeable and explained everything so that I could understand. nice guy.
THIRD, ON MY VERY FIRST OFFICE VISIT THE GIRL ASKED FOR A URINE SAMPLE WITH NO EXPLANATION AND I SAID YES. THE DOCTOR NEVER MENTIONED ANYTHING ABOUT THE TEST OR THE RESULTS! FOUR WEEKS LATER I GET A EOB FROM MY INSURANCE CO. STATING THE TEST WAS BILLED AT $2478.00 FOR A DRUG TEST. I'M 63 AND NEVER DID DRUGS IN MY LIFE!!!!!! I FELT INSULTED AND RIPPED OFF!!
Thank you for contacting the Lebanon Pain Relief Center. We take feedback regarding our practice very seriously and I wanted to take the time to respond thoroughly to your inquiry regarding the urine drug screen and EOB. Given the specialty of our practice and due to the strict federal and state laws, our office protocol is to obtain a urinalysis on every patient. If there is a possibility that the doctor may prescribe medication(s), it is imperative for the doctor to understand what other medications (even prescribed) may be present in your system so that he may treat and prescribe for you accordinlgy. The presence of certain medications can have severe and potentially life threatening interactions with other medications. In the new patient paperwork that we require all new patients to complete (page 4), you signed a "Consent for Chronic Opioid Therapy" and item 12 speaks specifically to taking a screening. In regards to your EOB, that is what the insurance company is billed by the lab that confirmed the sample. In the case that you receive a statement, please contact the company at the number listed and a billing representative can assist with any discrepancies you may have. By no means is conducting a urine screen indicative of an individual using drugs or non-prescribed/prescribed medications; however, a means to ensure we provide the highest level of patient treatment possible.