84.7% would refer friends and family to us

5 stars Customer since 2017

Was upset at them not having all required paperwork, bad communication. However Tammy came in and saved the day!!! Her smiling face and interest in resolving my problem, kept me from walking out. She also calmed me down about prior visit that was not good either. I really did not want to go back. But she took care of everything, and made me feel welcome, I even referred someone, thanks to Tammy.

5 stars Customer since 2012

Staff are great and knowledgable.

2 stars Verified customer

This was my first visit to Lovett and I will not be back. While I was there, there were three indivuals at the front desk. Two were solely focused on getting water for one customer who seemed to have been a regular. I had to wait at the desk several minutes to have someone attend me because a private conversation about the Kuring machine took presidence. We were seen 35 min after our scheduled appointment. While I was in the waiting room, a kid was poking her nose and wiping boogers on the arm rest of the chair. While I know this is not the fault of the office, it certainly did not aleve an already unpleasant experience.

The dental staff in the back were all very nice and attentive. The technician who did the cleaning was especially kind and super sweet. She and the dentist were the two absolutely positives. The office seemed generally untidy. There were boxes of dental refuse along the walls of the hall and the sink in the exam room looked like it had not been scrubbed since it was installed. Had it not been for the dental tech and the dentsit, who again were both amazing, two stars would have been a stretch for this review.

1 stars Customer since 2013

This has been the only place I have been going to since 2013 and one of my fillings needed to be fix but everyone kept saying that I didn't get that filling done there. It's not my fault that their records are messed up why should I have to pay to get it fixed I rather go somewhere else if I'm going to have to pay to get something fixed that was done there.

5 stars Customer since 2015

Everyone went out of their way to take care of my dental needs. Mrs. Suzzette is an excellent Hygienist as well! She does a very thorough and professional job!

5 stars Customer since 2017

My experience was amazing, everyone was very nice and caring, made me feel very comfortable.

5 stars Customer since 2016

The staff at Lovett are friendly, outgoing, informative, helpful, and as fun as a dental visit can get. I always enjoy going there. I’d recommend them without hesitation.

2 stars Customer since 2016

My dental hygienist was fantastic. However, I am not pleased with the idea that this dental company is trying to get 1500 dollars out of me for a root canal. I came to them last year for a cleaning and the service was excellent. I was told that I had a cavity and that it was going to take 400 to 500 dollars to take care of it. I filled out an application for Care Credit. I was told that someone from your office would contact me and let me know if I had been approved. I never received that call. Now here it is a year later and now you all want to charge me 1500 for a root canal. I believe that I will be shopping around for another dentist! That's unconscionable.!

5 stars Customer since 2013

This office goes above & beyond! Both ortho & general do an outstanding job! I wouldn't go anywhere else.. Keep up the great work!

1 stars Customer since 2016

My appointment was at 9am when they open. I arrived before the receptionist, the head dentist, and the dental hygienist who worked on me.

I have only been to the dentist a twice before in my life (once for wisdom teeth extraction), so I am not at all familiar with normal dentist visits. All of my previous visits have been with Lovett on Yale, and they have all left me feeling uneasy.

During my most recent visit (and also in both previous visits), nothing that was done to me was explained. No, "okay so we're going to clean your teeth today" or "we're going to do this procedure because of these reasons". I was given a prescription for a fluoride rinse but I have no idea why its needed. A nasty fluoride varnish was applied to my teeth without warning or explanation.

Also, this may be normal, but I've never had the same dental hygienist or doctor work on me. It's always someone different.

I will not be returning to Lovett. They are too corporate and lack an environment in which I can actually develop a relationship with the dentist.

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