Usually very happy. However, at this visit I was lied to and I was given a hard sell for lumineers. I was told that they wanted to take my photo for my file. Then that photo was processed, digitally enhanced, and used to try to convince me that my smile needed improvements that would cost $1700+ for 2 teeth, but they recommended 8 teeth! I was VERY disappointed. Again, I was lied to, and then had to sit through a sales pitch.