I booked for the Express Spa Package. I received a 30-minute massage which was great, but the "30-minute facial" did not last 30 minutes. It lasted about 20 minutes, if that. For the amount of money being spent on the services, I think the facial should last a full 30 minutes. The Express Spa Package includes an everyday manicure too. I had planned on getting the gel manicure instead of the regular manicure but did not know I had to tell Luxe ahead of time in order to do so and was not asked about it while booking. I had to get the regular manicure, which I could have done myself, and it got messed up on my way to my car afterwards. The staff was very friendly; however, I think communication about services could have been better, and the manicure situation could have been avoided.