92.7% would refer friends and family to us

5 stars Verified customer

Very pleased with all staff. Thorough exam and pleasant experience.

5 stars Verified customer

Very thorough. I don't have much faith in doctors because of a past experience but I was impressed with MARION EYE CENTER.

5 stars Verified customer

I called to order my contacts and they sent them to my house.

5 stars Verified customer

They took very good care of me and explained everything

5 stars Verified customer

Staff was very courteous and helpful. The doctor was very friendly and provided information that he was gathering and why he was doing those checks.

5 stars Verified customer

Live the girls always so friendly and helpful

3 stars Verified customer

When I presented for my appointment, Jill was checking my insurance and there was a problem. The website was not showing my coverage.

After phoning my employer, I asked Jill to recheck the eligibility in 10 minutes to allow time for the info to be corrected online. She made a rather rude comment, "Well, we have another patient coming in 10 minutes.." I addressed her comment with, "Would you like for me to leave?" She gave me the feeling of wasting her time. I would suggest that she be retrained for registration ettiquet. Upon rechecking, my insurance was validated and I was taken into a room for workup.

The tech (didn't catch her name) that worked me up & Stephanie were very professional and were very thorough. The tech apologized for Jill's behavior.

I was then seen by the doctor with a thorough, professional manner.

Stephanie then helped me pick out frames.

Overall, with the exception of Jill's attitude, I was pleased with the service provided. Had she presented that attitude when I originally phoned for the appointment, I would have opted to take my business elsewhere.

5 stars Verified customer

The center is a very friendly and personable place. Very short wait, extremely nice staff (entry to exit) Only the fact their selections are small for eye glasses this is a nice place to come

5 stars Verified customer

Quick service. I always enjoy meeting with the doctor. She is personable, professional, and patient with my sons.

5 stars Verified customer

My daughter & I are very grateful to Dr. Lochhead & the staff for seeing me on an emergency basis when a foreign particle got lodged in my eye. Everyone was so patient, caring & kind on Monday, and my follow-up appt. on Wed. was just as positive.

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