My first experience with Master Mechanic was an extremely good one. About a year ago, I purchased an older one owner vehicle (8 years old) with low miles. I had the unfortunate experience of the rear differential failing on the vehicle. Eric was diligent in locating both new and rebuilt options, and discussing them with me along the way. In the end, I ended up receiving a warrantied used rear with equivalent miles to my vehicle and saved thousands of dollars over purchasing a new rear for the vehicle. Master Mechanic took the time to find the solution that worked for the situation, not just the easy solution. The work was done as promised and the communication was excellent and professional throughout the process. We'll see how the repair lasts, but I have no reason to believe it won't. Master Mechanic will have a repeat customer in me.