103 Yale St, Ste 100B
Houston, TX 77007

Mon - Tue: 10:30AM - 4:30PM

Wed: 10:00AM - 4:30PM

Thu - Sat: 10:30AM - 4:30PM

Sun: Closed

88.5% would refer friends and family to us

5 stars Customer since 2017

They were extremely helpful and courteous. It was a pleasant experience. I have been to several of your branches and this is far and away the best!

5 stars Verified customer

Excellent service. Dr. Olga Kotlyar is one of the best in her field. The exam covered multiple aspects, and the explanation of the findings is very complete. She goes the extra mile to ensure that at the end all questions are answered and that the patient has a good understanding on why things happen, the treatment and very helpful tips. I recommend her without any hesitation.

5 stars Customer since 2017

Very helpful. Was explained all the things that I didn't understand. Made my first ever optometrist visit a breeze.

5 stars Customer since 2017

Dr Kotlyar was very thorough and quite enjoyable to work with

5 stars Customer since 2017

Very professional and kind employees

5 stars Customer since 2014

Excellent

5 stars Customer since 2017

The doctor was wonderful. She answered all my questions and told me everything I needed to know.

2 stars Customer since 2014

Even after scheduling an appointment, it took over an hour and a half to get a contact and glasses prescription (without doing the extra tests OR getting my eyes dilated). After trying two different pairs of contacts, the doctor chose to work on another patient and required me to wait for 20 minutes so I could tell him the contact fitting was good. There was also a lot of confusion as to which contact lenses I would be getting, resulting in him almost giving me the wrong power. He only corrected the mistake when I let him know that the ones he had given me weren't the correct power.

The receptionist gave incorrect information about my healthcare coverage, meaning I paid way more out of pocket than expected; additionally

Master Eye Associates replied:

Dear patient,

We always strive to deliver the best eye care, and have many procedures in place to make every visit efficient and satisfactory. We file insurance claims as a courtesy to our patients, but it is first and foremost a responsibility of the patient to know and be aware of their individual coverage. Since we were unable to convince you to provide us with your insurance information ahead of time, the verification of insurance benefits took place during your schedules appointment time. We appreciate your understanding in our needing to continue with our scheduled visits, though it led to your additional wait time. Contact lens evaluations are complex visits that may require the doctor to try multiple trials, before finalizing the RX. We have a 90 day follow-up policy where we can address any contact lens related concerns at no additional cost. Please, let us know if we may assist you in the future.

Staff at Master Eye Associates -Heights

5 stars Customer since 2017

Prompt service and Dr. takes time to thoroughly explain results of tests, which I greatly appreciate. Office staff very friendly and efficient.

5 stars Verified customer

The doctor is always very thorough and explains what is going on with my eye health.