McKenzie Veterinary Services
Veterinary
3888 Carey Road
Victoria,
BC
V8Z 4C9
(250) 727-2125
Mon - Fri: 7:00AM - 9:00PM
Sat - Sun: 8:00AM - 6:00PM
About
McKenzie Veterinary Services is a multi-person veterinary practice that is respected in the community. Our goal is to provide the best possible patient care and client services by maintaining a high level of knowledge through continuing education and by incorporating new technologies into our practice. Our practice recognizes the importance of teamwork and also values individual specialties within the practice. We work out of a space that allows us to develop our potential, but we are not so big that we lose the connection with our team, our clients and their pets.
Services
- Anesthesia
- Bacteriology/Mycology
- Behavior
- Canine Practice
- Canine and Feline Practice
- Critical Care
- Dentistry
- Dermatology
- Emergency Medicine
- Exotics
- Feline Practice
- Immunology
- Internal Medicine
- Microbiology
- Nutrition
- Oncology
- Ophthalmology
- Pathology
- Pharmacology
- Pocket Pets
- Preventative Medicine
- Radiology
- Reptile
- Sports Medicine and Rehabilitation
- Surgery
- Toxicology
Languages
- English
Insurance
- Most insurance accepted
- PetSecure (Canada)
- Trupanion
Payments
- Cash
- Debit
- Mastercard
- Visa
Staff
James Scott
Diane Cruickshank
Helen Rae
Certifications & Memberships
4 stars Amber H Featured review
Perhaps having another person on the phones would be helpful, My last experience was being answered by a person, put on hold because I wasn't an emergency. Then to be held on hold so long it rang back to the office, to have no one answer so the answering machine comes on. I understand you have a busy office and my call wasn't an emergency. But I'm still a client, and this happens frequently in my experience.
McKenzie Veterinary Services replied:
Thank you very much for your feedback Amber. We have recently expanded our reception area to include a communication room for answering phones specifically. Hopefully moving forward, the phones will answered in a more timely manner. Your input is valuable. Thank you Jessica Reception Supervisor
4 stars Carol B Customer since 1990
Had to wait 30mins after my apt time, otherwise y visit was very good, vet was very friendly and took her time.
5 stars Jeannie R Customer since 2016
I have had excellent service from MVS for Casper and would definitely recommend them.
5 stars Kathy W Customer since 2003
Doctor Arthur and her assistant (sorry forget her name) couldn't have been more caring, professional and helpful during ... Read More
5 stars Anonymous Verified customer
McKenzie vets are excellent. I've had nothing but great care and service there for my dogs. They took wonderful care of ... Read More
5 stars Anonymous Verified customer
The service at this clinic is gold plated. This can both mean that the service is outstanding, and also that sometimes t ... Read More
5 stars Peter S Customer since 2018
Staff are always very thorough, attentive and friendly with us and our dog. They are always happy to answer questions; w ... Read More
5 stars Ellie W Customer since 2018
Friendly atmosphere and concern for Serena. I like the hours of service and quick access to an appointment.
5 stars Helen J Customer since 2007
Eva was in for an annual check up and it happened to be at a time when there were several pets with serious medical iss ... Read More
5 stars Jessie W Customer since 2010
I honestly can't say enough about McKenzie Vet. Their staff are so friendly and professional and they consistently go ab ... Read More
5 stars Lois M Customer since 2004
I have been a client of McKenzie Vet Services for many decades. The care has always been excellent from Dr. Helen Rae a ... Read More
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