The McKenzie staff, and especially Dr Hansford, are caring, unhurried and passionate about their patients. Annual visits are relaxed and my dog has been treated kindly and carefully. She has no fear of the clinic. My dog has unfortunately has needed two dental surgeries. Each experience was as good as it could possibly have been. Dr. Hansford patiently answered all my questions, seems to be very knowledgeable, was very reassuring and inspires confidence. Her commitment to animals is obvious from her treatment of them. Follow-up has been very good and my dog recovered very well after each surgery. I would definitely recommend McKenzie.