I asked for an ombré and ended up with uneven spotted dry damaged leopard hair. I came in with details about my hair history, being completely straight forward and honest. I had about 6 inches of virgin hair and explained my ends had been colored brown last December. CAROLINA colored my roots about an inch out with brown and then applied bleach on my entire head. She applied bleach on the back and left side first and then as she got to the right side her sections became bigger and bigger to where she was placing way too much hair in each foil with out enough bleach. I noticed when she checked the foils to see how the bleach is processing there were several spots she missed. Since she didn't allow my hair to process evenly on the right side it is much darker then the left side. She told me "I'm just going to mush it all together in the bowl". Instead of applying more bleach to my hair she just "mushed" what was already on my hair, rinsed it out and toned it incorrectly. Since the right side was noticeably much darker than the left she tried to play it off by suggesting my part should be pretty much like a Donald Trump comb over, meaning bringing a lot of my left side to the right. My right side is dark orange and my left side is orange with spots everywhere!!! I ran out in a hurry after 4 hours because of obligations. When I got home and examined my hair, I was terrified and disappointed. I called and spoke with the manager who wasn't even paying attention to my concerns, I had to explain the issue a couple of times and she her responses were "so you want it darker?" "What do you want me to do?" "